LEAD TIMES
Calm and relaxed, or in a blind panic? We offer two speeds of turnaround, standard and expedited.
From receiving payment for an order, digital proofs will be with you in 3 working days. (This is likely to be a little longer if we are working on a bespoke design for you. Please enquire for more information). We do not go to print until we have had your emailed approval to do so. Once you have given us the green light to print, the completed order will be dispatched to you in 10-15 working days.
If you are in a bit of a rush, letterpress and foil are still a possibility with the expedited option. From receiving payment for an order, digital proofs will be with you in 3 working days (again, this will be longer if you have opted for a custom design). From your approval to go to print, the completed order will be dispatched to you in 5-7 working days. The availability of this service is dependent on our production schedule, so please ensure you contact us to see if we can help you prior to placing your order. There is an additional charge of £55 per ink/foil colour to expedite your order.
If you’re in a rush further still, we can also offer a same day courier once the printing is complete. Please get in touch for more details on this.
DELIVERY
Orders being sent to a UK address are dispatched on a next working day courier service. All deliveries require a signature on receipt, so if you aren’t likely to be at home, delivery to a work address or friend or relative may be a good idea.
If you’ve left things a little tight, we can also offer a same day courier. Please get in touch for more details on this.
If you’d like to pop by and collect your order from us, that’s no problem. This is by prior arrangement only, and we’re here Monday-Friday, 9-5.
International delivery is no problem at all. Please contact us with the full potential delivery address and the quantities of items you would be looking to order, and we can give you a quote. You may be liable to customs charges in your country, so please check this before ordering.
PAYMENT
As so much work is involved in perfecting our designs, full payment is required before we get things underway for you.
Payment can be made by bank transfer, (the details of which can be found on your invoice), or by phone using a credit or debit card.