LEGAL
the boring bit
privacy and security
Strawberry Sorbet will treat all of the details and information you provide us with, with absolute care. We will never share your personal information with outside parties, but may occasionally contact you with details of Strawberry Sorbet news using your email address.
By entering into email correspondence, requesting a sample or placing an order you agree to this. Don’t worry – we hate nothing more than being harassed, so we will never inundate you with countless messages.
Please be aware that all of the orders we print may be photographed and featured on our blog, website, or social media platforms unless specifically requested otherwise by you. However, all contact details etc will be hidden – we just like to showcase our work!
payment
Strawberry Sorbet uses Stripe to process its payments. Payments made online are through a secure site that does not share your payment details with us. Alternatively you can pay by bank transfer, which again does not allow us to see any of your payment or bank details.
refunds
At Strawberry Sorbet we do our utmost to ensure we provide you with the highest quality products possible…we are extremely particular and if any of our stationery does not meet our incredibly high standards, the product is rejected. You do need to be aware however, that letterpress is an organic process, so there is a possibility of some slight variation in each product.
As we are sure you will understand, due to the nature of the stationery not being re-usable, we are not able to offer refunds on any of our personalised products.
In the unlikely event that you aren’t satisfied with our product, please contact us immediately, and should the problem be within our control, and the fault of Strawberry Sorbet, we will do what we can to rectify it, up to, and including reprinting.
Due to the organic nature of letterpress variation can occur in ink colour. Therefore if you have received a sample from us which you would like us to aim to match your ink colour to, you MUST return your sample to us.
All of the items we print are cut and trimmed by hand, therefore there may be a slight variation in the sizes of your order and the measurements noted on this website and our printed price list.
Please be aware that we cannot be held responsible for any client input errors, including errors once the proof has been approved. In the extremely unlikely event that Strawberry Sorbet should make an error, we will do all that we can to rectify the problem, including, if necessary reprinting.
copyright
All artwork, designs and photographs are copyright of Strawberry Sorbet.
Any artwork or images created by Strawberry Sorbet remain the copyright of Strawberry Sorbet, and may not be reproduced without prior written permission in any form.
variations
At Strawberry Sorbet we do our utmost to ensure we provide you with the highest quality products possible…we are extremely particular and if any of our stationery does not meet our incredibly high standards, the product is rejected. You do need to be aware however, that letterpress is an organic process, so there is a possibility of some slight variation in each product.
We also use cotton boards, which are natural products. Therefore, you may occasionally spot minor flaws or specks in the paper stock. We do however check through each and every personalised item that we print, and remove any pieces that we would not be happy to receive as a customer ourselves.
Please also note that we are reliant on a third party, the paper mill, to provide us with our board. The very nature of the product means there may occasionally be slight variations in the shade, texture or weight of the board, compared to any samples you may have received. We do however keep a very close eye on this, and reject any boards that do not meet our strict quality levels.
Due to the organic nature of letterpress variation can occur in ink colour. Therefore if you have received a sample from us which you would like us to aim to match your ink colour to, you MUST return your sample to us.
All of the items we print are cut and trimmed by hand, therefore there may be a slight variation in the sizes of your order and the measurements noted on this website and our printed price list.